Refund policy

RETURNS & STORE CREDIT

We accept returns within 30 days of the original shipping date.

After 30 days, returns or exchanges will not be accepted.

To be eligible for a return:

  • Items must be unused, unworn, unwashed, and in resellable condition

  • Items must be returned in original packaging

  • Proof of purchase is required

Non-returnable items:

  • Gift cards

  • Sale items

Approved returns are issued store credit only, delivered via email.
We do not offer cash refunds, checks, or original payment refunds.

RETURN PROCESS

All returns must be requested by email within 30 days of shipment.

Email: support@coastsidecartel.com

Include:

  • Order number

  • Reason for return

  • Store credit or exchange request

  • Exchange item(s), if applicable

Once approved, ship your return to:

Coastside Cartel Returns
PO BOX 370344
Montara, CA 94037

Customers are responsible for all return shipping costs.
We strongly recommend using a trackable shipping service. Items lost or damaged in transit are not our responsibility.

Shipping charges are non-refundable.

EXCHANGES

We only replace items if they arrive defective or damaged.
To request an exchange for the same item, email support@coastsidecartel.com.

Exchange shipping times may vary based on location.

IMPORTANT NOTES

  • Items not returned in resellable condition will not be accepted

  • Packages returned to us for any reason may require reshipping at the customer’s expense

  • Store credit is issued after inspection and approval

If you’re unsure whether an item qualifies for return, contact us before shipping.